These terms and conditions apply to services provided by Patricia (Ricia) Leslie (hereafter referred to as “we”, “us”, or “our”). The purchaser of services is referred to as “the client” or “you”. Together, we are referred to as the “party” or “parties”.
For any queries, please contact: ricia.elevatedself@gmail.com.
These terms apply to the sale of any service and/or material purchased from us. Please read them carefully and keep a copy for your records.
By purchasing a service online or in person, you agree to these terms. If you do not agree, please do not continue with your purchase.
1. Definitions
- “Fees”: The payment made by you to Patricia (Ricia) Leslie for services.
- “Services”: The provision of sessions or courses, either online or offline, and any related communication.
- “You”: The individual purchasing the services.
2. The Services
A description of the services is confirmed at the time of purchase on the website or in writing (if not online). We aim to provide all services with reasonable care and skill.
We reserve the right to vary or withdraw any service without notice.
By purchasing, you confirm the service meets your needs. We make no guarantee of specific results, professional qualifications, or employment opportunities.
3. Ordering Services
3.1 Via Email
You must confirm the requested service in writing.
3.2 Via Telephone
To order via phone, call 07956157765.
3.3 Order Confirmation
When ordering via email or phone, you are offering to purchase under these terms. We may decline or cancel orders at our discretion.
3.4 Booking Confirmation
A legally binding agreement is formed when:
- (a) We receive payment (see Clause 5), and
- (b) We confirm your session booking in writing.
If purchasing online, payment is required in full at the time of purchase. If booking offline, payment is due by cash or bank transfer before the end of each session.
4. Cancellation and Variation
4.1 Refunds
You may cancel within 48 hours before your booked session for a full refund. Cancellations within 48 hours will not be refunded.
4.2 Other Cancellations
No other cancellation or variation of service is permitted beyond Clause 4.1.
5. Fees
5.1 Fee Disclosure
Fees are outlined on the website, in your invoice, or verbally when ordering via phone.
5.2 Payment Terms
All fees are payable before the service begins, unless agreed otherwise in writing.
6. Liability
6.1 Medical Disclaimer
Services are not a replacement for medical treatment. We do not diagnose, treat, or prescribe for any condition.
6.2 No Guaranteed Results
We do not guarantee outcomes. Individual results will vary.
6.3 Limitations of Liability
We are not liable for:
- (i) Inaccuracies or misleading information
- (ii) Loss or corruption of data
- (iii) Loss of profit, revenue, or goodwill
- (iv) Indirect, special, or consequential losses
6.4 No Implied Terms
Other than explicitly stated, no conditions, warranties or terms apply.
6.5 Liability Cap
Our total liability is limited to the fees paid for the service in dispute.
6.6 Claim Deadline
No claim may be brought more than six months after the final session of the relevant service.
7. Intellectual Property
7.1 Ownership
All service materials, courses, and speeches remain our intellectual property, whether customised or not.
7.2 Usage Restrictions
You may not:
- Copy, sell, broadcast or distribute service materials
- Record the service by video/audio
- Use materials for other training
- Remove copyright notices
- Reverse-engineer any associated software
Breach of this clause allows immediate termination of service access.
7.3 Limited Licence
You are granted a non-transferable, non-exclusive licence to use the materials only for completing the service.
8. Confidentiality
8.1 Mutual Confidentiality
Each party agrees to keep the other’s information confidential and not retain copies.
8.2 Legal Advisors
Confidential information may be shared with legal advisors.
8.3 Continuation
This obligation continues after the termination of the agreement. See Privacy Policy for full details.
9. Termination
9.1 Grounds for Termination
We may terminate this agreement immediately if you:
- Fail to pay fees
- Behave aggressively or abusively towards staff
- Breach these terms
9.2 Continuing Obligations
On termination, the following clauses will remain in effect:
- Clause 6 (Liability)
- Clause 7 (Intellectual Property)
- Clause 8 (Confidentiality)
- Clause 10 (Restrictions)
10. Assignment
Services are personal to you and cannot be transferred.
We may assign these terms to another company without notice.
11. Entire Agreement
These terms represent the entire agreement between us and override any prior agreements. You confirm you have not relied on any external representations.
This does not exclude liability for fraudulent misrepresentation.
12. Subcontracting
We may assign, transfer, or subcontract any of our obligations to third parties at our discretion.
For further questions about these terms and conditions, please contact: ricia.elevatedself@gmail.com
Last Updated on 31 July 2025